Frequently asked questions
Have more questions? Contact us.
How can I book a tour?
You can book a tour easily by contacting us through our website booking form, WhatsApp, phone call, or email. Once you select your preferred tour package and travel dates, our team will confirm availability and guide you through the payment process. After confirmation, you will receive full tour details and support.
Are there any age restrictions for the tour?
Most of our tours are suitable for travelers of all ages. However, certain adventure activities may have minimum age or fitness requirements for safety reasons. Families with children and senior travelers are welcome, and we can customize tours based on individual needs upon request.
What is included in the tour package?
Our tour packages typically include transportation, accommodation (if applicable), professional tour guides, entrance fees, and selected activities mentioned in the itinerary. Some packages also include meals and refreshments. Full inclusions and exclusions will be clearly explained before booking.
What is the cancellation policy?
Cancellation policies depend on the selected tour package and booking date. Generally, cancellations made in advance may be eligible for a partial or full refund, while last-minute cancellations may incur charges. We recommend contacting us as early as possible for flexible solutions.
What should I pack for the tour?
We recommend packing comfortable clothing, suitable footwear, sunscreen, a hat, personal medications, and a reusable water bottle. For adventure or camping tours, additional items such as a backpack, rainwear, and personal toiletries may be required. A detailed packing list will be shared after booking.
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