Contact the team
Need to contact us? Find out how on this page.
Email us
Get in touch
We love to talk about your travel plans and are happy to answer any questions you have.
Opening hours
We’re here for you 24 hours a day, 7 days a week.
No matter the season, our team is always available to assist with your travel plans, answer questions, and provide support—anytime you need.
Head Office
SND Tours
Robolgoda, Bentota, Sri Lanka
Frequently asked questions
Have more questions? Contact us.
How can I book a tour?
You can book online through our website, via phone, or by chatting with our travel experts. Choose your preferred tour, provide details, and confirm your booking quickly and securely.
What is included in the tour package?
Our packages typically include guided tours, transportation, accommodations, selected meals, and some activities. Every package clearly lists what’s included so you can plan your trip without surprises.
What is the cancellation policy?
Cancellations can be made with a full or partial refund depending on the notice period. Please check the specific tour’s policy for deadlines and any applicable fees.
Are there any age restrictions for the tour?
Most tours are suitable for all ages, though some adventure activities may have minimum age requirements. Children should be accompanied by an adult at all times.
What should I pack for the tour?
Pack comfortable clothing, suitable footwear, sun protection, water bottles, personal items, and any necessary travel documents. Specific tours may require extra gear, which will be advised beforehand.
How can I contact customer support during the tour?
You can reach our 24/7 support team via phone, chat, or email. Our guides are also available to assist you directly while on the tour.